Terms & Conditions
Fax, mail, e-mail or call in purchase orders to:
Gel Company, Inc
To place an order register on line at www.gelcompany.com
Prepayment required for first order. Terms are net 30 days thereafter.
Gel Company accepts checks, major credit cards or wire transfers in US funds.
VISA, Master Card or American Express:
Orders received before 3 pm PST will be shipped the same day
Shipping via UPS costs within the US:
Gel Company will issue a full refund for most items returned in new condition and within 30 days of shipment date. Please note that returns must include either the original packing slip or invoice. Merchandise sent in error by Gel Company will be eligible for a full refund, exchange or credit. Returns will not be accepted without prior authorization from Gel Company and may require a $15 re-stocking fee. Cancellations will only be accepted on the same day of purchase. Gel Company must be contacted no later than 2:30pm PST for all cancellations (please contact customer service: 415-247-8760 or 800-256-8596).